Thursday, January 21, 2016

How to Post a Cloud File Link in Blackboard from OneDrive

The best way make a large file available to your students in Blackboard is to upload it to a cloud service such as OneDrive and then post a link to the file in your course.

Here's how:

1.  In your browser, go to Northeastern's OneDrive instance at Northeastern's OneDrive service is available at  Create a folder there and upload the file you want to host into the folder.

2.  Go to the Northeastern Blackboard site at and navigate to your course.

3.  Make sure "Edit Mode" is toggled to ON at the upper right

4.  Navigate to the Content Area in which you want to post the file link (e.g. Course Material)

5.  From the "Build Content" menu, select "Upload Cloud Content"

6.  Type a name for your link and select the "OneDrive for Business" cloud service

7.   Select "Link from Cloud"

8.  Click "Browse" to locate your file within OneDrive.  

Proceed to browse to the file you want to post and click the file name.

If this is the first time you have logged into OneDrive, you will need to proceed through the authentication process using your myNEU account, which will return you to step 6.

9.  Click the "Submit" button.  A link to the file will be posted into your Blackboard course

Students can now click your link to view or download the file.

Here is a video showing the process for linking to a video file in OneDrive:

We hope this is a helpful guide.  Please let us know if you have any questions.

Send Email to Multiple Courses at Once, and Post Content to Multiple Courses at Once in Blackboard


Do you want to post content to several of your course sections at once in Blackboard?

Would you like to send an email message to several of your sections at once?

You can by using the "Multiple Courses" box on the Courses tab in Blackboard.

From there, you can send email to multiple sections, post content or links to multiple sections, even create assignments in several sections simultaneously.

We hope this tip is useful to you.  Please let us know if you have any questions about it.


Tuesday, January 05, 2016

How to Empty your Browser Cache

To fix a problem with Blackboard, you may need to empty your browser cache.

Here are instructions for various browsers:

Firefox for Windows

  1. If the "History" menu does not appear at the top, press the "ALT" key on your keyboard.
  2. From the History (or the "Tools") menu, select "Clear Recent History".
  3. From the "Time Range to clear" drop-down, choose "Everything"
  4. Under "Details" check all the boxes.  Click "Clear Now"  

Google Chrome

  1. Open Google Chrome and click the dotted Chrome menu at the upper right
  2. Click Settings.
  3. Scroll down and click "Show Advanced Settings..."
  4. Click the "Clear browsing data..." button.
  5. Select "the beginning of time" from the drop-down
  6. Check the following boxes, and click "Clear browsing data":

Microsoft Edge Browser 

  1. Click the dot menu at the upper right  
  2. Click "Settings"
  3. Under "Clear Browsing Data" click "Choose what to clear"
  4. Check the following boxes and click the "Clear" button at the bottom:

Internet Explorer versions 9, 10, 11  (If you are running version 7 or 8, please upgrade to the latest version before using Blackboard)

  1. Push the ALT key on the keyboard to reveal the menus at the top.
  2. From the Tools menu, select Internet Options...
  3. Choose the General tab.
  4. Under Browsing history, click Delete...  (here: )
  5. Next to "Temporary Internet Files", click Delete files...
  6. Check the following boxes:  and click the Delete button
  7. Click Close and/or OK to exit.
  8. Make sure you are not in "Compatibility View" mode (see information here)

Internet Explorer 6, 7, 8 (not recommended for Blackboard, please update browser)

Firefox for Mac

Current firefox: 
  1. From the Firefox menu, select History...
  2. From the sheet that drops down, select Clear Recent History.  Select Everything from the "Time Range to Clear" drop down menu.  Select the check boxes for "Browsing & Download History", "Forms & Search History", "Cookies", "Cache" then Select "Clear Now".
Older versions of Firefox (not recommended for Blackboard): 

  1. From the Firefox menu, select Preferences...
  2. From the sheet that drops down, select Privacy. In 2.0, click Clear Now. In 1.5, click Clear Cache Now. In 1.0, next to Cache, click the Clear button, and then OK.

Safari for Mac

  1. From the Safari menu, select Reset Safari...
  2. When prompted, click Reset to confirm that you want to reset the browser.