Monday, April 01, 2013

Service Pack 11

New Features in Blackboard 9 Service Pack 11

Northeastern University’s Blackboard environment will perform an update during the early morning hours of Sunday April 28, 2013. This update will begin at 12:01am and will take approximately 8 hours. Listed below is an overview of the primary new features that faculty and students will experience in Blackboard 9.1 Service Pack 11 (SP11).

Discussion Board Updates

The discussion thread detail page is thoroughly redesigned yet maintains all of its existing functions. Some key changes are:
  • All posts on one page – all of the posts in a thread are now visible at the same time on one page.
  • Role highlighting – posts made by forum managers and moderators now contain the user’s course role and forum role.
  • Inline replies – when replying to a post, the content editor used to write a response appears on the same page, in the context of the discussion.
  • Post First Setting – instructors can use a new forum setting to require students to post to a forum before they can see other students’ posts.
Discussion Board Updates - Thread detail
Discussion Board Updates – Thread detail
To learn more about the updated feature, click here or watch this video.

My Blackboard

My Blackboard – Posts, Updates, and My Grades, enable faculty and students to stay up-to-date on what’s going on across all their Courses and Organizations in Blackboard. Now, the critical information you need to know from across all of Learn is consolidated in a simple, modern, easily consumable way. Notifications and updates will also be combined with the student having the ability to control what notifications are seen and how they are transmitted.
Each of the tools will be discussed in detail below.
My Blackboard
My Blackboard

New Global Navigation Menu

The entry point to My Blackboard is a new Global Navigation Menu. This new menu is available all the time in the top right corner of the Learn interface and provides one-click access to your Courses, Organizations, Settings, Blackboard Help, and the new My Blackboard tools. You can see the new My Blackboard tools going down the left-hand side of the menu in the screenshot below. And the numbers in red tell you if there’s something that’s new or needs your attention – so you never have to worry about missing anything. With this new Global Navigation menu, you can access everything you need quickly and easily, from wherever you are in the Blackboard Learn platform.
New Global Navigation Menu
New Global Navigation Menu

My Blackboard: Updates (part of the global navigation feature)

The Updates tool in My Blackboard consolidates all of your Notifications from across all your Courses and Organizations, so you never miss a thing. This tool updates you on course announcements, when new content or assignments are added to a course, when an assignment or assessment is due, and much more. And educators can also see when assignments and assessments need grading. To make it easy to manage this information, there are filters so you can look at all Notifications at once, only those from one particular Course or Organization, or just all Course Announcements. You can also change your notification preferences and pick exactly what you want to show up in this tool. With these helpful features, you can ensure you’re always up-to-date on important updates from across Blackboard Learn.
My Blackboard: Updates
My Blackboard: Updates

My Blackboard: Posts (part of the global navigation feature)

The Posts tool in My Blackboard consolidates all posts from discussion boards, wikis, journals, and blogs across all your Courses and Organizations. To make it easy to manage this information, there are filters so you can look at all Posts at once, post that have not been read or, only those from one particular Course or Organization. The posts tool also has the ability to reply to the post without having to go directly into the Course or Organization.
My Blackboard: Posts (part of the global navigation feature)
My Blackboard: Posts (part of the global navigation feature)

Calendar Update

The updated calendar will allow all users to view institution level, course, and personal events in a single calendar view. When accessed from My Blackboard or the Tools menu on the My Institution tab, the calendar displays a consolidated view of all institution, course, organization, and personal calendar events for a user. Calendar events are color coded to indicate which place they belong. When accessed from a course, instructors and students see the course calendar from the course menu on the Tools page. Instructors can use the calendar course tool as a primary way of managing and communicating the schedule of events and assignments in the course. Calendar supports due dates, if set, for gradable items. Clicking on calendar items allows an instructor to view or edit the item, or grade attempts on the associated item. Students can use filtering options to selectively view only course level items. They can then click on an item to view item details, and if supported, create an attempt against the item. You can export your Blackboard calendar into your Google calendar now.
Calendar Update
Calendar Update
Additionally, there is color coding and faculty move course items around using drag & drop on the calendar and their course due dates will automatically be updated to match.
For more information regarding the New Calendar watch this.

My Blackboard: My Grades

The My Grades tool found in My Blackboard consolidates all your grades from across all your courses into one view. There’s no need to go in and out of all your courses to check your grades. You can quickly see a stream of the latest grades you’ve received, so you never miss a new grade that was posted. When you click on a grade in the stream, you will see additional detail like your instructor’s feedback and the class average if your instructor has made it available. You can also click into a Course view if you want to see your grades by course. For each Course, you can see your current overall grade (if your instructor has made it available to you), as well as graded items in the course, submitted items that haven’t been graded yet, and upcoming assignments and assessments. My Grades is the only place you need to go to check your grades.
My Grades Tool
My Grades Tool

My Blackboard: Retention Center

The Retention Center provides an easy-to-use data visualization and pre-configured rules for identifying at-risk students in a course. The Retention Center automatically calls out students who may need the instructor’s attention, making it easy for instructors to catch and respond to risk factors quickly to help the at-risk students succeed in the course.
My Blackboard: Retention Center
My Blackboard: Retention Center
Watch a video about the Blackboard Retention Center.

One-Way Text and Text-to-Voice Notifications

You can now opt in to receive automated course notifications and system wide announcements through texts and/or text-to-voice calls. From course announcements, to an assignment that’s due, you can stay updated anytime, anywhere from your mobile device. It is important to understand that you this communication is only one-way. Meaning you can received mobile messages, but cannot respond to them.
One-Way Text and Text-to-Voice Notifications
One-Way Text and Text-to-Voice Notifications

New Content Editor

The new and improved Content Editor enables simple content creation through an easy to use interface. The editor reads, writes and renders modern HTML – so the content you created in Microsoft Word and the course pages you designed so carefully in Dreamweaver will render with great fidelity within Blackboard Learn. We’ve made sure that the essential functions you need are there – the ability to resize images, find/replace, and simple icons in the toolbar for everyday tasks. And you can easily add rich content by pulling in mashups from YouTube, Flickr, Slideshare, Twitter, and more. Another great feature of the new Content Editor is that you can expand it for full-frame editing, giving you a lot more real estate to build rich content.
New Content Editor
New Content Editor
Additionally, there is a new math editor in Blackboard Learn that simplifies creation and delivery of equations by enabling editing directly from the Content Editor. The new math editor supports saving and copy/paste of equations using mathML.
New Math Content Editor
New Math Content Editor
Watch a video on using the new Content Editor.

Item Analysis

The new Item Analysis feature helps you easily assess and refine your tests and quizzes by evaluating the quality and validity of each question and that question’s ability to discriminate between students who understand the material and those who do not. Ineffective questions can be easily identified and then you can quickly correct them with the Automatic re-grade feature. As an educator, you will be able to access an at-a-glance summary of your Blackboard assessments (see below). This summary provides insight into student performance on that assessment and how the question items performed.
Item Analysis
Item Analysis
And from this summary page, when you scroll down, you can see a list of questions sorted in order of discrimination – with the most ineffective listed on top. A simple red dot next to a question tells you if the question requires review.
Item Analysis detail
Item Analysis detail
After examining the question, you can see whether it was poor wording, vague answer choices or some other factor. If you decide to change or update that question, you can immediately take action right from this page by clicking the “Edit Test” button. You will be taken directly to the assessment where you can use the automatic regarding feature to either update or delete the question and regrade it – even if students have already completed the assessment. And the updates flow automatically into the Grade Center. In summary, with the new Item Analysis feature, you can quickly and easily ensure that your assessments are successful discriminators of student performance.
Watch a video on item analysis.

Fill in the Blank Question Enhancement

Educators can now take advantage of using “contains” and “pattern match” logic when grading Fill in the Blank questions. That means you no longer have to rely upon an exact match for Blackboard Learn to automatically grade these questions. So you no longer have to enter multiple answer choices when creating a Fill in the Blank question in order for Blackboard to grade the question for you. For example, let’s say your test question is “Who was the first president of the United States?” Instead of trying to enter all possible correct answers for the blank (George Washington, Washington, President Washington, President George Washington, etc.), you can simply select “contains” and type Washington.
Fill in the Blank Question Enhancement
Fill in the Blank Question Enhancement

File Picker Enhancement

A new and improved File Picker will be available everywhere you attach files. The goal with Service Pack 10 was to de-clutter the page, remove unnecessary functionality and make the primary action of choosing a file as easy and simple as possible. The new File Picker will be available for both direct file attaching, as in Assignments, or attaching files via the Content Editor.
File Picker Enhancement
File Picker Enhancement

Video Everywhere

Video Everywhere is available in the Content Editor is. Users will be able to record video and upload it directly to YouTube safely. The feature provides the ability for faculty and students to record a video on the fly using a webcam and have it seamlessly embedded in course materials, interactions, and feedback through the content editor and reuse previously recorded videos by choosing from one’s own “library” of videos. All you need is Blackboard a webcam.
Video Everywhere
Video Everywhere
For more information regarding Video Everywhere is available here.

Sunday, March 31, 2013

How to change your Profile (Avatar) picture in Blackboard





Blackboard uses a small picture called an "Avatar" to represent you on your Discussion Board posts, in Wikis, Journals, and Blogs.

You may upload an avatar picture as follows:

1.  Click your name at the upper right and select "Settings" from the bottom of the menu:



2. Click "Personal Information"



3.  Click "Personalize My Settings"



4.  Under "Avatar image" click "Use custom avatar image".  Click the "Browse My Computer" button to locate an image on your computer.  After you have selected a file, click "Submit" at the top right.





Your Avatar image will be uploaded to Blackboard and used to represent you throughout the application.




Friday, March 01, 2013

How to Add a Banner to your Course




To add a banner to your course in Blackboard:

1.  Log into Blackboard and click to enter your course site.

2.  Click Customization > Teaching Style on the left side.



3. Scroll down to section 7: "Select Banner" and click the "Browse My Computer" button to choose an image file from your computer to be used as a banner.



4.  After choosing the image file, click the "Submit" button at the lower right.




Friday, December 28, 2012

Service Pack 9

Blackboard Service Pack 9 features a new modern look and feel and many feature enhancements and bug fixes.



Some of the new features and enhancements of  Service Pack 9 (which also includes Service Pack 8 enhancements) are:

1.  A new modern look and feel that retains the ease-of-use and placement of features
2.  Quicker course-to-course navigation
3.  Pre-designed course structures and themes to help with your course design
4.  Enhanced grading options, including automatic re-grading of tests/quizzes
5.  Support for the Common Cartridge 1.2 standard
6.  Security and privacy enhancements
7.  An updated Rubric feature
8.  Notifications Dashboard alerts by Text Message (SMS)
9.  Several administrative improvements to enhance the customer support experience

In-depth introductory tutorials are here.  Log in using your Northeastern Blackboard credentials.

Overview:

The new look and feel (video)

Blackboard is getting an updated look which brings it more in-line with the Web 2.0 experience you've come to expect from a modern application while at the same time retaining the overall placement of features you are used to.  Most noticeable will be the cleaner look which removes the "chevron" editing icons, replacing them with "rollover" editing, meaning that the chevron icons become visible when your mouse cursor hovers over certain areas.  The result is a cleaner, less cluttered, contemporary look and feel.


Course-to-course navigation (video)

You will no longer need to leave the course you are in in order to access your other courses.  Now you can move from course to course from within a course by clicking the drop-down menu in the upper left corner of the page.  Additionally, you can jump to a specific place in the other course.  For example, if you are in the Grade Center of on of your courses, you can easily jump to another course's Grade Center to complete your grading with fewer clicks.


Pre-designed course structures and themes (video)

You can easily change the layout of your course, choosing from a wide variety of pre-built course structures.  Course structures contain course areas, optional sample content, pedagogical information, and instructions to help you design your course easily and efficiently at the beginning of the term.  In addition, course themes provide an a visually engaging course environment. Instructors can apply a variety of themes to their course sites, adding background images to the display and changing the color of the interface including the Course Menu, buttons, and controls. Applying a theme does not affect course content, and the theme can be changed again at any time.


Enhanced grading options

Negative points: the Grade Center will allow for the application of negative point values for wrong answers on test questions. This feature dissuades students from guessing on tests and quizzes by deducting for incorrect answers.

Automated re-grading:  Now you can correct a problematic Test question, and Blackboard will automatically re-grade any student who has already taken the exam, making the necessary correction in the Grade Center.  For any given question, you may drop, give full credit, change a point value, or change the correct answer. After the question has been updated, Blackboard will recalculate the score of all submitted assessments that included the updated question, reflect the update in the Grade Center, and provide notification to both the faculty and optionally to the student for all changes.


Common Cartridge 1.2 support

As of Service Pack 9, Blackboard Learn will support the Common Cartridge 1.2 standard. Common Cartridge 1.2 allows users to export their course content a standard format that can be used in many other LMS environments.


Security and privacy enhancements

Service Pack 9 addresses security fixes for cross-site scripting, link injection, cross-site request forgery, and authorization vulnerabilities.


Rubric enhancement

With Service Pack 9, updated Rubrics include Percentage Range along with Points Range.  The Percentage Range options allows a single rubric to work with any assignment, as the achievement scores are calculated as a percentage of the item being graded.



Text Message (SMS) feature

Allows students to receive course alerts from the courses via SMS on their mobile phones.



Summary and Videos

Blackboard Service Pack 9 also includes all the features of Service Pack 8 and will bring a multitude of improvements.  Here are some additional sources for more information:

1.  Quick video introductions to several new features in Service Pack 9:


2.  Video introduction to Service Pack 8, which is included in the Service Pack 9 update:

http://www.youtube.com/watch?&v=kzKK5vaRkuw




3.  Tutorial: Introduction to the new look and feel


4.  Video introduction to Service Pack 9:

http://www.youtube.com/watch?v=j5QWjTkFUD0



5.  Blackboard's Service Pack 8 information page:

http://www.blackboard.com/sites/sp8


6.  Blackboard's Service Pack 9 information page:

http://blog.blackboard.com/company/featured/enter-blackboard-learn-service-pack-9


7.  In-depth introductory tutorials are here.  Log in using your Northeastern Blackboard credentials.











Wednesday, October 31, 2012

The Difference Between a Running Total and a Non-running Total in the Blackboard Grade Center

The difference between a "running" total and a non-running total is that a running total will not penalize students for ungraded items.

Here is a video showing the difference between a running a non-running Total column in the Blackboard Grade Center, with an example.

Link for full view: http://screencast.com/t/47uOrCzfpA
Unable to display content. Adobe Flash is required.









How to Delete Extra Totals Columns from the Grade Center

You may have duplicate or redundant "Total" or "Weighted Total" columns in your Blackboard Grade Center.

Here is a short video explaining how to remove them.

Link for full view: http://screencast.com/t/gVWMp3HaM7N
Unable to display content. Adobe Flash is required.









How to Post a Video in Blackboard Outside of Your Course

Here is a method that can be used to post content in Blackboard, such as a video file, outside of the context of a specific Blackboard course site.

Link to full view: http://screencast.com/t/wtyivHjj
Unable to display content. Adobe Flash is required.


For this method we recommend using "web-optimized" .MP4 files so that they will playback smoothly.

To convert your video files to web-optimized .mp4 format, try the Handbrake video converter.  Here is a picture of the correct settings to use for Handbrake:  http://screencast.com/t/M9ukbpwo








Wednesday, September 05, 2012

How to Post a Link to an RSS Feed into your Blackboard Course

Here is a video showing how to post a link to an RSS feed into your Blackboard course site.

Link to video: http://screencast.com/t/axcmR5FZw8
Unable to display content. Adobe Flash is required.









Friday, July 13, 2012

How to Post a Google Docs link into your Blackboard Course

To use Google Docs within Blackboard, create a Google Doc and then post a link to it in your Blackboard course.  You may also choose to embed a copy of the document as a preview for students.

The first time each student clicks the link to edit the document, the owner of the Google Doc will receive an email requesting access.  You may click the link in the email to grant the student access to edit.

Here is a video demonstrating the process.  This video has audio.

(direct link to video http://screencast.com/t/N7ZHgTELbk)
Unable to display content. Adobe Flash is required.









Thursday, July 05, 2012

Blackboard Mobile

Now available at Northeastern University for everyone


The Blackboard Mobile Learn App allows students and instructors to access Blackboard while on the go by giving students and educators access to their courses, content and organizations over both WiFi and 3G/4G on a variety of mobile devices including Android, iPhone, iPod touch, iPad, and BlackBerry.
Blackboard Mobile Learn offers features for easy viewing of Blackboard content on mobile devices. Some features include: viewing and posting announcements, discussions, blogs, tasks, view roster, and journals.
Blackboard Mobile Learn also supports playing embedded media such as videos and music from a course’s Blackboard site.
Students can also view grades for assignments on mobile devices using Blackboard Mobile Learn.
Student Features:
  • View selected course content for your available courses
  • View Announcements, Tasks, Class Roster, Grades, and some types of embedded media.
  • Participate in Discussion Board forums, Blogs, and Journals
  • Comment on classmates’ blogs and journals.

Instructor Features:
  • Create and view Announcements.
  • Create and view Discussion Board threads.
  • Post comments on students’ Blogs and Journals.
  • View Tasks, Class Roster, and embedded media.
To use Blackboard Mobile, start by downloading the app for your device:

Click here, then download the application for your platform.


After you have installed the application, launch it and search for "Northeastern" in the list of schools.












Monday, February 13, 2012

How to Create an iTunes U Site for your Blackboard Course

You can create a "private" iTunes U page for your Blackboard course.  You can use the site to upload media files for your course.  Your students can subscribe to your course's iTunes U site using the Apple iTunes client on their computer (Mac or PC), or their iOS devices (iPad, iPod, iPhone).  Once a student has subscribed to your iTunes U site, any content you subsequently add will be automatically downloaded for that student.

Adding an iTunes U site to your Blackboard course is a 3-step process.  Here are videos demonstrating how to perform each step in your course.

1.  Enable iTunes U for your Course.

Video has audio, please enable sound. Please click here for video instructions.

2.  Post a link in your Blackboard course that students can use to access the iTunes U site

Video has audio, please enable sound.  Please click here for video instructions.


3.  Upload and manage content (media files) in your iTunes U site

Video has audio, please enable sound.  Please click here for video instructions.

When uploading files to iTunes U, you may select one file at a time.  You may repeat the select as many times as necessary to queue the remaining files for upload.  Here is a video demonstrating how to upload multiple files.

To remove content that you have added to your private iTunes U site, use the "Delete" option from the "Choose Action" drop-down.  Here is a video showing how to delete content.


More information:

For information regarding recommended file formats for iTunes U, audience/access questions, questions regarding Copyright, and other questions, please see our Blackboard iTunes U site FAQ here.




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Wednesday, February 01, 2012

iTunes U Content in Blackboard - FAQ

Here are some frequently asked questions about iTunes U content in Blackboard.

How do I publish content to iTunes U?

To publish content to your students in your Blackboard course, please see this article.  Content published to iTunes U via Blackboard is not public; it is only available to the students enrolled in your course*.  This is known as a "private" iTunes U page.

To publish content on Northeastern University's public iTunes U site, see this page.


Who has access to the content published in iTunes U?

The content published to your course-based "private" iTunes U site is available only to the students enrolled in your in your course in Blackboard.  Students access the material by using the link that you post in your Blackboard course.  See this article for instructions.


Can I post copyrighted material in my private iTunes U site?

Material posted to the a private iTunes U site is subject to the provisions of copyright law and the TEACH act.  Please see policies pertaining to patent and copyright in the Northeastern University Faculty handbook.  Apple's copyright overview is here.


Can I restrict access to material posted on iTunes U?

*Only students enrolled in your course have access to the link to your private iTunes U site in Blackboard.  It is technically possible for a student to distribute this link intentionally to another person outside of your Blackboard site.  Also, the iTunes U service is a subscription download service (not a streaming video service) - media files posted to iTunes U are automatically downloaded to the computers of the students using the service.  For these reasons, if you have material that is particularly sensitive to redistribution, you may want to post it via another method, such as an online streaming video service that has a 'no-download' option (e.g. services such as Youtube or Vimeo).


What are the file formats supported in iTunes?

Here is a link to Apple's recommended file format information for iTunes U.

If you need to convert from another video format to an iTunes U-supported video format, we recommend using the Handbrake converter, available for free download here: http://handbrake.fr/


Whom can I contact if I have another question?

Please contact the NU Service Desk at 617.373.4357 or help@neu.edu.  Questions regarding the public iTunes U site may be directed to itunes@neu.edu.







Tuesday, November 15, 2011

Blackboard Email and Blackboard Messages

Blackboard has two separate messaging systems: (1) an internal messaging system called "Messages", and (2) an external messaging system called "Email".
 

If you use Tools > Messages or Course Tools > Messages, then the messages you send stay within Blackboard. You can send and receive Messages, and the students can check their messages and reply within Blackboard using Tools > Messages. You will find folders in Messages similar to the ones you would see in an email client (Inbox, Sent). 
 

If you use Tools > Send Email or Course Tools > Send Email function in Blackboard, then the email will go out of Blackboard and into the Internet email system (to the students' email). Email is external to Blackboard, so when students reply, their replies will go to your email inbox (Outlook, Northeastern webmail, Lotus Notes, Gmail, Yahoo, Hotmail, etc.). Email replies will not be sent back into Blackboard. Email delivery via the Internet may not be instantaneous. In the event of delay, the Internet will try to re-send messages for several days until it is delivered.

The Email and Messages functions in Blackboard are separate (messages do not travel between them). This means that if you send an "Email" from Blackboard using the Email function, it is not retained inside Blackboard anywhere. If you send a "Message", it does not go outside of Blackboard.


We hope this clarifies the Blackboard messaging system. Thanks for using Blackboard!


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Friday, October 07, 2011

How to Allow One Student More Time on a Timed Test/Quiz in Blackboard

You may want to allow a student to take longer than the time limit for a timed Test or Quiz in your Blackboard course.

When you set a time limit for a test, you can tell Blackboard to allow students to submit the test after the time limit is past.  Blackboard will notify the instructor of the overtime in the Grade Center.

To allow students to submit past the time limit, in the Test Options make sure "Auto-Submit" is set to OFF.





If a student submits the test past the time limit, Blackboard will put an exclamation mark in the Grade Center for that student where the grade would normally be.



Click the "drop-down arrow" in the cell to view the attempt.



Click the "Test Information" link. Blackboard will report how many minutes over the time limit the student submitted the test.


This gives the instructor an opportunity to change the grade based on the time the student went over. Some instructors choose to deduct one point per minute over, or similar scheme.

In the case that you have one student who needs to be able to take longer on the exam, the easiest thing to do is to set the same time limit for everyone, and then just tell that particular student not to worry about the time limit (to just ignore it). After the student has submitted the test, click the chevron menu next to the exclamation mark in the Grade Center cell and submit his/her grade as-is with no changes or deductions. As usual, if anyone else gets an exclamation mark for going over, you can deduct from the grade as you usually would.

A similar problem is the case that you want to go back and make a previous Test / Quiz available to just one student to take over again. To do so, modify the test options for that test to include requiring a password to access it. Then set the test to available again for everyone, and only give the one student the password (more detailed instructions for how to do this are here)


We hope this information is helpful.
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