Thursday, July 02, 2015

Fixing Cookie Settings In Your Browser for Blackboard

Incorrect settings in your browser can cause a number of problems in Blackboard, not limited to:

- Blackboard asking you to log in again when you are in the middle of a session
- Turnitin prompting for log in
- Delays in uploading submissions in Turnitin
- Trouble posting to Blogs, Wikis, or Journals

If you have experienced any of these issues, it may be due to your browser's "cookie" configuration. Here are some fixes to try:

A. Configure your browser to accept cookies

Chrome (recommended for Blackboard)

1. Open Google Chrome and click the Chrome menu () upper-right.
2. Click "Settings"
3. Click "Show Advanced Settings..."
4. Click the "Content Settings..." button.
5. Select "Allow local data to be set".  Make sure "Block third-party cookies" is not checked.
6. Click OK

Allow local data to be set

Firefox (recommended for Blackboard):

1. If the menu bar is not displayed, press and release the ALT key on keyboard to show the menu
2. Click Tools menu / Options / Privacy
3. Select "Remember history" from the "History" section
4.  Click OK

Internet Explorer

1. If the menu bar is not displayed, press and release the ALT key on keyboard to show the menu
2. Click Tools menu / Internet Options / Privacy tab
3. Configure as follows:

Click Advanced
Check Override Automatic cookie handling
Accept First party cookies
Accept Third party cookies
Always allow session cookies

4. Click OK, OK


1. Click on the Safari-menu in Safari (or Edit menu on Safari for PC).
2. Click on the Preferences... item in the menu.  A new window opens.
3. Click on the Security icon near the top of the window.
4. Under Accept Cookies, select "Always".  If you do not see this setting, continue to the next step.
5.  Click on the "Privacy" icon.
6.  Under "Block Cookies" click "Never".

B. Empty your browser's cache:

C. Upgrade to the latest version of your browser

We hope this information is helpful. Thanks for using Blackboard.

Wednesday, February 11, 2015

How to Create a "Voice Board" in your Blackboard Course

A "Voice Board" is a voice-based threaded discussion that you can create in your Blackboard course.

Here is a video showing how to create a Voice Board in your course:
Unable to display content. Adobe Flash is required.


Tuesday, February 03, 2015

Have Students Upload Videos for an Assignment

Students can submit videos in response to an Assignment that you have posted in Blackboard.

Here are instructions for students for how to upload a video in response to an Assignment:

  1. Go to and click the "Sign in" box at the upper-right here:
  2. Sign in using your Google or Gmail account (not your myNEU account)
  3. Click the "Upload" button at the top and upload the video as "Unlisted":
  4. Go to and navigate to your course in Blackboard
  5. Find the Assignment link and click on it
  6. Click the "Write Submission" button:
  7. Click the chevron on the right to expand the toolbar:
  8. Click the video button on the toolbar that looks like a webcam:
  9. If YouTube thinks you are not signed in, click the "Sign in to Youtube" button:
  10. Remember to use your Google or Gmail account, not your myNEU account credentials
  11. Click the "Accept" button:
  12. Click the "Browse" tab and click the "Insert" button for the video:
  13. Click "Insert Link", then click "Insert":
  14. Click the "Submit" button:

The instructor can view the videos as follows:


As the instructor, you can view the videos and grade by clicking the drop-down in the Full Grade Center cell, then click the Attempt:


Wednesday, January 14, 2015

Blackboard IM isn't listing all of my classes

Blackboard IM is an Instant Messaging client from Blackboard that lists the classes you are enrolled in and lets you chat with your classmates.

You can get Blackboard IM from within your Blackboard course in Tools > Blackboard IM

Once you have Blackboard IM, if your Blackboard IM client is not listing some of your courses, try these steps to fix it.

1.  In Blackboard IM, click the "Blackboard IM" menu, then click exit, like this:

2.  Restart Blackboard IM and log in.  Check the "Classmates" tab.  If your classes are there, you're good.  If not, keep going.

3.  Click the "Blackboard IM" menu, then click "Manage Account", here: 

4.  Log in using your Blackboard IM username and password (which might be different from your myNEU credentials).  If you have trouble, use the forgot password link here:

5.  Once you are logged in, under "Course Settings", check the boxes for all of your courses:

6.  Back in Blackboard IM, check the "Classmates" tab.  If your classes are there, you're good.  If not, go back and repeat steps (1) and (2) again.

We hope this information is helpful.


Monday, January 05, 2015

How to Embed a Tegrity Video in Blackboard

You can embed a Tegrity recording in a small player in any Content Area in your Blackboard course. Here's how:

1.  Access the Tegrity recording.  

 Select the box next to the date of the video you would like to embed.


2.  Click on Recording Tasks dropdown menu. Then click on Share Recording.


3.  A new window will appear. Uncheck the box Do Not Allow Anonymous Users to View the Recording. This will enable students to view the Tegrity directly from the Blackboard site without having to login to Tegrity again and will provide you with the Embed option.


4.  Now you can copy the Embed code by highlighting it with your mouse, then copying it (right-click copy or CTRL+C (Windows) or Command+C (Mac) on the keyboard).  Then Click OK.

5.  Return to the main page of your Blackboard course and click on the Content Area into which you would like to post your Tegrity recording.

6.  Click on Build Content then click Item.


7.  From here you can enter the Name of the video and type in a Text description if desired.


8.  Next, you will need to access the HTML code editor in order to paste the embed code you copied. To do so, click on the Toggle HTML Source Mode icon in the Text editor toolbar.


9.  Make sure that your mouse cursor is flashing a couple of lines below the text you entered. Then paste in the embed code (right-click paste or CTRL+V on keyboard).

10.  You can also Attach File, such as an associated transcript of the video or PowerPoint file that the video demonstrates. Select the options Permit Users to View this Content (to set link availability), Track Number of Views (to monitor student viewing of the video), and Select Date and Time Restrictions (to set specific dates for the link to appear).


11  When you are finished setting the options, click Submit.


12.  Your new embedded video will appear in your course content area.

13.  Done.  Now you can see how it looks for students by using the Student View option.