Trouble Playing Windows Media Video in your Browser

If you are having trouble playing Windows Media format in Internet Explorer, try downloading and installing the latest version of Windows Media Player here:  

http://windows.microsoft.com/en-US/windows/products/windows-media-player

If you are having trouble playing WMV format in your Firefox or Chrome browser, try downloading the Windows Media Player plugin as follows:

If a page simply links to Windows media files (e.g. .asf or .asx files), you might not see a prompt to download the Windows Media Player plug-in. In that case, follow these instructions to get the plug-in:

Windows instructions

1. Visit http://port25.technet.com/pages/windows-media-player-firefox-plugin-download.aspx
2. Click Download Now.
3. Click Save for the file in the downloads bar to confirm that you want to download the file.
4. When the download completes, open the set-up file.
5. Click Run to start the Setup Wizard. Follow the instructions in the wizard to finish installing the plugin.
6. Restart Google Chrome / Mozilla Firefox

Mac instructions

1. Visit http://windows.microsoft.com/en-US/windows/products/windows-media-player/wmcomponents
2. Click Free download to install Flip4Mac.
3. Click Save for the file in the downloads bar to confirm that you want to download the file. 
4. Mount the .dmg file.
5. Click Flip4Mac WMV.mpkg.
6. Follow the instructions on the screen to finish installing Flip4Mac.
7. Restart Google Chrome / Mozilla Firefox
8. Open the Plug-ins page by visiting chrome://plugins in the address bar.
9. Click Enable for Flip4Mac. If you have trouble enabling the plug-in, click Details on the top right corner of the page and click Enable again.

Test whether the Windows Media Player plug-in is successfully installed

We hope this is helpful.