Blackboard IM isn't listing all of my classes

Blackboard IM is an Instant Messaging client from Blackboard that lists the classes you are enrolled in and lets you chat with your classmates.

You can get Blackboard IM from within your Blackboard course in Tools > Blackboard IM

Once you have Blackboard IM, if your Blackboard IM client is not listing some of your courses, try these steps to fix it.

1.  In Blackboard IM, click the "Blackboard IM" menu, then click exit, like this:

http://screencast.com/t/yur1nBN48l

2.  Restart Blackboard IM and log in.  Check the "Classmates" tab.  If your classes are there, you're good.  If not, keep going.

3.  Click the "Blackboard IM" menu, then click "Manage Account", here: 

http://screencast.com/t/QsiF0qOYi5jG

4.  Log in using your Blackboard IM username and password (which might be different from your myNEU credentials).  If you have trouble, use the forgot password link here:  http://screencast.com/t/Z8F3vrd7

5.  Once you are logged in, under "Course Settings", check the boxes for all of your courses:

http://screencast.com/t/MiXcsF8h

6.  Back in Blackboard IM, check the "Classmates" tab.  If your classes are there, you're good.  If not, go back and repeat steps (1) and (2) again.

We hope this information is helpful.

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How to Embed a Tegrity Video in Blackboard

You can embed a Tegrity recording in a small player in any Content Area in your Blackboard course. Here's how:

1.  Access the Tegrity recording.  

 Select the box next to the date of the video you would like to embed.

 

2.  Click on Recording Tasks dropdown menu. Then click on Share Recording.

 

3.  A new window will appear. Uncheck the box Do Not Allow Anonymous Users to View the Recording. This will enable students to view the Tegrity directly from the Blackboard site without having to login to Tegrity again and will provide you with the Embed option.

 

4.  Now you can copy the Embed code by highlighting it with your mouse, then copying it (right-click copy or CTRL+C (Windows) or Command+C (Mac) on the keyboard).  Then Click OK.

5.  Return to the main page of your Blackboard course and click on the Content Area into which you would like to post your Tegrity recording.

6.  Click on Build Content then click Item.

 

7.  From here you can enter the Name of the video and type in a Text description if desired.

 

8.  Next, you will need to access the HTML code editor in order to paste the embed code you copied. To do so, click on the Toggle HTML Source Mode icon in the Text editor toolbar.

 

9.  Make sure that your mouse cursor is flashing a couple of lines below the text you entered. Then paste in the embed code (right-click paste or CTRL+V on keyboard).

10.  You can also Attach File, such as an associated transcript of the video or PowerPoint file that the video demonstrates. Select the options Permit Users to View this Content (to set link availability), Track Number of Views (to monitor student viewing of the video), and Select Date and Time Restrictions (to set specific dates for the link to appear).

 

11  When you are finished setting the options, click Submit.

 

12.  Your new embedded video will appear in your course content area.

13.  Done.  Now you can see how it looks for students by using the Student View option.

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